Payment Policy

Cancellation & Refund Policy

At Fidusia, we strive to provide a fair and transparent experience for all users. This policy explains the circumstances under which cancellations and refunds may be permitted for our Services.

Last Updated: July 18, 2026FIDUSIA

00Agreement

By purchasing any paid service from Fidusia, you agree to this policy.

01Scope

This policy applies to all paid products and services offered by Fidusia, including current and future paid services.

  • Internship programs
  • Learning tracks
  • Mentorship sessions
  • Workshops
  • Hackathons
  • Events
  • Digital certifications
  • Premium community memberships
  • Digital products
  • Any future paid services

02Order Cancellation

Cancellation requests will only be considered if submitted before the purchased service has commenced or been accessed.

Once any digital service, learning material, internship program, mentorship session, workshop, event, or other purchased service has been accessed, attended, or substantially consumed, cancellation requests will generally not be accepted.

03Refund Eligibility

Refunds may be approved only in circumstances such as:

Eligible Cases

  • Duplicate payments.
  • Incorrect payment due to a technical error.
  • Cancellation of an event, workshop, or program by Fidusia.
  • Inability to deliver the purchased service due to reasons solely attributable to Fidusia.
  • Other exceptional circumstances approved by Fidusia at its sole discretion.

Generally Not Refundable

  • Change of mind after purchase.
  • Failure to attend a scheduled session or event.
  • Failure to complete an internship or learning program.
  • Dissatisfaction arising from personal expectations where the service has been delivered as described.
  • Services that have already been accessed or substantially consumed.

04Mentorship Sessions

If the mentor is unavailable, Fidusia will attempt to reschedule the session at a mutually convenient time.

If rescheduling is not reasonably possible, you may request a refund for the affected session.

05Internship & Learning Programs

Enrollment fees for internship programs, learning tracks, or certification programs are generally non-refundable once the program has commenced or access to learning resources has been provided.

Exceptions may be made where Fidusia is unable to deliver the program as advertised.

06Events & Hackathons

If an event or hackathon is cancelled by Fidusia, eligible participants may receive one of the following at Fidusia's discretion.

No refund will ordinarily be issued if a participant chooses not to attend an event after registration.

  • A full refund
  • A partial refund where appropriate
  • The option to transfer registration to another event

07Refund Processing

Once a refund request is approved, the refund will generally be processed within 5-7 business days.

The time taken for the refunded amount to appear in your account may vary depending on your bank or payment service provider.

Refunds will be credited to the original payment method wherever reasonably possible.

08How to Request a Refund

To request a cancellation or refund, please contact us with the details listed below.

Email: shivam@fidusia.in

  • Your full name
  • Registered email address
  • Order or transaction ID
  • Date of payment
  • Reason for the request

09Changes to this Policy

Fidusia reserves the right to modify this Cancellation & Refund Policy at any time.

Any updates will be published on this page with a revised "Last Updated" date.

10Contact Us

FIDUSIA

Registered Address: KUSUM NIWAS, DELHI

Operations Address: NOIDA, UTTAR PRADESH

Website: https://www.fidusia.in

Email: shivam@fidusia.in